Skip to main content
DVA Online

This is a new service – your feedback will help us to improve it.

Accessibility statement for DVA Online

This accessibility statement applies to this service only.

This website is run by DVA. The Agency want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300 per cent without the text spilling off the screen
  • navigate most of the website using just a keyboard

DVA have also made the website text as simple as possible to understand.

How accessible this website is

This website is fully accessible.

How to request content in an accessible format

If you need information in a different format contact DVA and tell it:

  • the web address (URL) of the content
  • your name and email address
  • the format you need, for example, audio CD, braille, BSL or large print, accessible PDF

DVA will consider your request and get back to you in 10 working days

Reporting accessibility problems with this website

DVA are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think DVA are not meeting accessibility requirements, contact: dva.commsteam@infrastructure-ni.gov.uk

Enforcement procedure

If you contact us with a complaint and you’re not happy with our response contact the Equality Commission for Northern Ireland (ECNI).

Technical information about this website’s accessibility

DVA is committed to making its websites accessible, in line with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

How DVA tested this website

This website was and is currently being tested for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA, and these tests have been carried out internally.

All pages on this website have been tested.

What DVA are doing to improve accessibility

DVA plan to identify and fix any issues as quickly as possible.

This statement was prepared on 28 January 2022. It was last updated on 28 January 2022.

Last updated on 17 Apr 2024.